Policies
Shipping policy
Last updated: October 13, 2026
Luòri doesn't warehouse or ship anything. Each brand packs and ships its own orders straight to you.
Shipping cost
Each brand sets a shipping rate per package and how many items fit in one package. Your bag shows the shipping for each brand before you pay: the number of packages needed for your items times that brand's rate. Ordering from two brands means two shipments and two shipping charges. Luòri adds nothing on top.
When it ships
Brands only see an order once payment is confirmed. Most orders ship within about 5 business days. When the brand marks your order shipped, tracking appears in your orders. We flag orders that haven't shipped on time and follow up with the brand.
Where we ship
Currently United States addresses only.
Your address
Your shipping address is collected by Stripe at checkout and shared only with the brand that ships your order, for that order.
Late, lost or damaged
See Refunds & returns, or email support@luori.co.