Help

Contact us

Last updated: October 13, 2026

We're a small team and read every message. We usually reply within 2 business days.

Order help

For a problem with an order, start from your ordersso the brand sees it right away. If it isn't sorted, email support@luori.co with your order number. See also Shipping and Refunds & returns.

Want to sell on Luòri? Start at For sellers and read the Seller terms. Existing brands can email support@luori.co.

To get a copy of your data or delete your account, email support@luori.co from the address on your account. See our Privacy policy.