Seller terms

Apply at For sellers. We review each brand and each listing before it goes live, and we can pause or remove listings or categories that create risk for buyers.

You connect your own Stripe Express account. Buyers are charged directly on your Stripe account, so you are the seller of record and Stripe pays out to your bank on your normal Stripe schedule. Luòri doesn't hold your money. You can open your Stripe Express dashboard from your Luòri seller settings at any time.

• Luòri charges a 4% platform fee on the product price after discounts, collected automatically as a Stripe application fee on each order.
• The fee never applies to shipping, card processing or tax. Buyers pay shipping, a card processing charge and any sales tax at checkout.
• No listing fees, monthly fees or setup costs.

• You must have the right to sell what you list, and describe it accurately: size, format, ingredients or contents, and any full-size credit you offer.
• You set your sample and full-size prices, your shipping rate per package and how many items fit in a package.
• You are responsible for product safety, labeling and lawful sale where you ship.

• Only paid orders appear in your order queue.
• Ship within your stated processing time (about 5 business days at most) and add tracking when you mark an order shipped.
• Use buyer names and addresses only to fulfill that order. Don't add buyers to marketing lists without their separate consent.

You handle refunds for your orders from your Luòri dashboard or Stripe. Follow our Refunds & returns policy for non-delivery, damaged, wrong or misdescribed items. Because charges are on your Stripe account, chargebacks and their fees are yours; respond to them in Stripe. Repeated late shipments, unresolved problems or high dispute rates can lead to removal.

You can unpublish your listings at any time. Fulfill or refund any paid orders before you go. Questions: support@luori.co.